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Shipping terms

Payment and shipping terms are posted  according to Czech law on the link OBCHODNÍ PODMÍNKY.

We ship FREE OF CHARGE worldwide by the companies of DHL, Česká pošta and Russian Post.

Sending (passing a parcel to the courier service) your order is made not later than on the next working day starting from the date of receiving the application.

Country

Maximum delivery time,

working days

Czech Republic

3

Other EU countries

2-5

USA, Canada

7-10

Other countries of Europe and Asia; Taiwan, Australia

10-15

Russia

7-15

Upon sending your order we inform you of the shipment number, which you can use to track it's movement before it reaches you.

Customs clearance of the parcel, according to the shipping terms of the country, is carried out by power and at the buyer’s expense.

In the event the package is damaged when receiving the parcel from the transport company, you must:

take photos

write about this in the bill of lading

send a photo of the parcel and bill of lading by email: Shop@GermanStyle.CZ

 

 Payment terms 

  • A. Payment with a VISA card, Eurocard, MasterCard.
  • B. PayPal PayPal account: PEVINA GROUP S.R:O. (nataliyalyapina1908@gmail.com). At payment by PayPal, 3% of the order amount is charged additionally.
  • C. The bank transfer. Remittance by European standards.

At payment of the order by the bank transfer, the invoice will be sent you to your email, according to which you make the order payment.

The cost of goods on the European Union territory includes 21% Czech value added tax.

Transaction currency is the CZK (Czech koruna).

 

Terms of return

You can return the product even if the product simply does not meet your expectations within 14 days from the date of the purchase receipt.

Goods of poor quality are to be returned or exchanged at the buyer’s request within 14 days (60 days in United States of America, 100 days in Switzerland) from the date of the purchase receipt; exchange is possible for a similar product as well as for other products from our catalog.

Before returning the product you must notify us by email specifying your order number and the reason for returning the product.

Sending a parcel with the returned product is carried out at the buyer’s expense. The product must retain its marketable appearance, without any traces of use and alterations, while retaining all the manufacturer’s tags. The operation "Return" will be executed not later than on the next working day from the date we receive the parcel from you. The amount returned (accounting for exchange) will be the purchase price minus the actual shipping cost (payment Pevina Group S.R.O. to a transport company no more than $ 50) incurred for the returned order to the buyer.

PEVINA GROUP s.r.o.

36001, Czech Republic, Karlovy Vary, Yatenchi St, 2121/6

Payment account 264635114/0300 

CSOB bank (bank code 0300)

If you have any questions or the product purchased from us does not meet your expectations, please call or email us. Contact us by phone number or email specified on the page of our website.